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Privacy Policy for LiveMemo.app

Last updated: November 29, 2025

LiveMemo.app ("LiveMemo", "we", "our", or "us") operates an application and website that allow users to animate their photos and turn static images into short videos. To provide our services and continually improve your experience, we collect certain data about how visitors use our website and app.

This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal data.

Please take a moment to read this Policy carefully. You may contact us at any time if you have questions or feedback regarding your privacy.

Your Data Controller

The controller of your personal data is LiveMemo.app. If you have any privacy-related questions or requests, you may contact us at:

privacy@livememo.app

1. What Data We Collect and How We Use It

Website & App Usage Statistics

To understand how users interact with our website and app, we collect aggregated statistics such as:

  • Pages viewed
  • Features used
  • Browser and device type
  • Region (non-specific, generalized)
  • Time spent on pages
  • Interaction patterns

This information helps us improve user experience, stability, and functionality.

We use automated analytics tools (for example, Google Analytics) to perform this analysis.

Legal basis: our legitimate interest in improving our services.

You may disable analytics data collection at any time through your browser settings or by using opt-out tools provided by your browser.

Server Logs

Our servers may automatically record technical information such as:

  • IP address
  • Browser type
  • Device type
  • Date and time of access
  • Website/app requests

This data is used strictly for:

  • Ensuring technical functionality
  • Maintaining security
  • Investigating potential security incidents

Legal basis: our legitimate interest in ensuring the security and stability of our service.

Cookies

What Are Cookies?

Cookies are small text files placed on your device to keep your preferences and improve your browsing experience.

How We Use Cookies

LiveMemo.app uses cookies to:

  • Remember your settings and preferences
  • Improve website functionality
  • Analyze website traffic

Analytical cookies are used only with your consent.

How to Control Cookies

You may disable cookies at any time through your browser settings. Note that some features may stop working if cookies are disabled.

2. Photos and Videos You Upload

We Do NOT Store Your Photos

When you upload a photo to LiveMemo to generate an animated video:

  • ✔️Your photo is processed temporarily
  • ✔️It is not stored in our system after processing
  • ✔️It is automatically deleted after the animation is generated

We only keep the final generated video — and even that is optional and fully controlled by the user.

You Can Delete Your Generated Videos at Any Time

You may request deletion of your generated results (videos) at any time. Once deleted:

  • ✔️The video will be permanently removed from our database
  • ✔️No copies are kept
  • ✔️The deletion cannot be undone

To submit a deletion request, contact us at: privacy@livememo.app

3. Marketing

If you subscribe to our newsletter or provide your contact details, we may send you:

  • Updates about new features
  • Product improvements
  • Promotional announcements

You can unsubscribe at any time using the link provided in our emails.

4. Profiling

We may use statistical data to analyze general trends of user behavior within our platform.

We do not create individual user profiles and do not perform automated decision-making that affects you.

5. Who Has Access to Your Data

Access to user data is limited to:

  • LiveMemo team members responsible for technical operations, support, and analytics
  • External service providers (such as hosting and analytics providers) who help us operate the service

All partners are bound by contractual obligations to ensure data confidentiality and comply with applicable laws.

We do not sell or share personal data with third parties for marketing.

6. Data Retention

  • Statistical data is stored for up to 3 years.
  • Cookies may remain active from one day up to one year, depending on type.
  • User-uploaded photos are not stored.
  • Generated videos are stored only until you delete them.

7. Your Rights

You may contact us at privacy@livememo.app to exercise any of the following rights:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Withdraw consent (where applicable)
  • Restrict or object to processing
  • Request deletion of generated videos

Your rights may be exercised as permitted under applicable data protection laws.

If you request deletion, we may retain only the minimal data necessary to comply with legal obligations or resolve disputes.

8. Right to Lodge a Complaint

If you believe your privacy rights have been violated, you may lodge a complaint with your local data protection authority within the European Union.